Practical, patient help with computers, accounts, software, and everyday technology.
Not every technology problem needs a big project. Sometimes you need a new computer set up properly, an account untangled, or an honest answer about what is worth doing.
We help homes and small businesses across Windsor-Essex and Chatham-Kent, with remote support across Canada and the US when the problem does not need someone on site.
A new computer, printer, or home-office device set up right the first time, with the software you use installed and configured and your accounts signed in.
Email that has stopped working, sign-in trouble, or accounts that need untangling. We also clean up old accounts, too many passwords, and forgotten subscriptions.
Software that will not install or behave, printers or devices that will not connect, and settings that need sorting out.
We set up backups to run on their own, check that files can be restored, and help with restores when you need them. Recovering files from a failed drive is a job for a specialist.
We also help home offices and small businesses decide what to buy, and what not to, so you get the right tools without overbuying.
Some issues can be handled remotely. Others need a scheduled visit, depending on the problem and the equipment involved. We confirm which once we understand the problem.
We focus on setup, configuration, and troubleshooting. We do not do hardware repair. If a screen or motherboard is broken, a repair shop is the right call.
Best for: Problems that do not need an on-site visit.
Get help with software configuration, network troubleshooting, Home Assistant changes, and account cleanup without an on-site visit. Available across Canada and the US.
From $95 per hour30-minute minimum · billed in 15-minute increments
"From" prices vary with project size and scope. Prices are in CAD. Taxes, if applicable, are extra.
Remote Support starts at $95 per hour, with a 30-minute minimum, billed in 15-minute increments. For on-site help and larger projects, pricing depends on scope. Contact us about your project.
Tell us what is going on, and we will tell you whether remote support or a visit is the better fit.