Remote Support
Help with software configuration, network troubleshooting, Home Assistant changes, and account cleanup, without an on-site visit. Available to clients across Canada and the US.
Best for: Anything that does not need someone on site, wherever you are in Canada or the US.
From $95
per hour
Your rate is confirmed before booking and depends on scope and complexity.
Standard sessions have a 30-minute minimum and are billed in 15-minute increments. At the $95 rate, the minimum charge is $47.50. We obtain your approval before exceeding the agreed scope or spending limit.
Prices are in CAD. Taxes, if applicable, are extra.
Contact usWhat's included
- Software configuration
- Network troubleshooting
- Home Assistant changes
- Account cleanup
What you receive
- The fix or change made, with an explanation of what we did
- Notes you can refer back to
Not included or priced separately
- Hardware repair. If a screen or motherboard is broken, a repair shop is the right call
- Work that needs someone on site, which is booked as a visit instead
After you get in touch
We confirm the problem can be handled remotely, then schedule a session.
Tell us about your project or problem and we'll get back to you promptly.