Optional Care Plan
A defined monthly block of remote help and an annual system review, with additional remote support available when you need it.
Best for: Homes with a finished smart-home or network setup that want a defined block of remote help each month and an annual review of the system.
From $39
per month
Your exact monthly fee is quoted before you join and depends on the size and scope of your system.
Includes 30 minutes of remote support each billing month, used first. Unused minutes do not roll over. Additional remote work requires approval and costs $85/hour, billed in 15-minute increments after included time is used, with no separate session minimum.
Month-to-month, with no commitment beyond the current paid month. Cancel by email. Other lawful notice methods remain available.
Prices are in CAD. Taxes, if applicable, are extra.
Contact usWhat's included
- 30 minutes of remote support each billing month, used first
- One annual system review while the plan is active: the first is offered by your start-date anniversary, and the scope is set out in your agreement
What you receive
- A monthly remote-support allowance and an annual system review, with additional approved support available when you need it
- Your system stays yours, with or without the Care Plan
Not included or priced separately
- Additional remote work beyond the included minutes, which requires your approval and is billed at $85/hour
Billing and cancellation
- Month-to-month, with no commitment beyond the current paid month
- To cancel, email hello@lakeshorelogic.ca or use another notice method available under law
- Ordinary cancellation takes effect at the end of your current paid billing period, with no further monthly charge
- No partial-period refund for ordinary cancellation while the plan remains available, except where required by law or because we fail to provide the agreed service
- Statutory cancellation and refund rights are unaffected
- Your system remains yours: cancelling the plan ends our ongoing support, not your ownership or control of your system
- Any third-party subscriptions or licences continue on their own terms
After you get in touch
We confirm the plan fits your system and quote your exact monthly fee. The Care Plan is always optional.
Tell us about your project or problem and we'll get back to you promptly.